FormBoss® Frequently Asked Questions

• How long are the lengths?

All of the lengths are 2440mm long.

• I have received the wrong steel, it's silver and not rusted.

RedCor steel will arrive a slightly silver, light grey colour. In some cases, it can look very silver making it seem like it is Galvanised. To help distinguish between the two, see the descriptions below.

• Galvanised – Silver, distinct speckled design all over the edging
• RedCor Steel – Slightly silver appearance, light grey in colour, dark oily residue.

• Why does RedCor steel not come rusted?

Due to the way we store our lengths (see more information below) we would not be able to pull them apart as they would fuse together.

• How long does it take for the RedCor to rust?

It could take from couple of weeks to a couple of months, depending on the elements.

If there is a lot of rain, it will rust quicker.

If there is more sun, it will take longer.

If you run a hose over it every couple of days, that will quicken the process.

If you would like to quicken the process even more, use a small amount of dishwashing liquid in a spray bottle and spray the edging. This will help to break down the residual oil coating and begin the rusting process.

• I cannot get the screws to go in?

Tips for driving self tapping screws into steel:

• Clamp the pieces together securely.
• Use impact driver or cordless driver with 8mm Hex head bit.
• Apply firm pressure initially, with a slow rpm, to get the screw to bite.
• Never exceed 3000rpm.
• Pause every few seconds to avoid overheating the screw tip.
• Use a little lubrication on the tip of the screw to avoid overheating (you can use cooking oil).
• Any excess heat will make the tip of the screw blunt.
• Excess heat will also work-harden the garden edging.
• If above steps do not work, try pre-drilling with good quality 3mm drill bit.

With the FormBoss® system, you are drilling through 4 to 5mm thick steel, so please be patient and use the techniques described above.

We supply quality Australian made screws, and are the best performing screws available, but you still need to follow the advice above to achieve the best result. You may still find a few screws are not up to the task, simply restart a new hole with a fresh screw. We always supply you with a few extra.

• I only received half the lengths I ordered.

FormBoss® is stored with the bottom of a piece of edging slipped inside a second piece of edging, forming what looks (when wrapped up) only 1 length. Your connectors will be delivered the same way.

• How many screws and connectors are included per item?

Included in the price of a length is 1 connector and enough screws and rivets to install, see below for correct screw quantity per item.

• 75mm – 150mm: 4 screws per length, 2 each side of connector to join the length to the connector.
• 185mm – 580mm: 4 screws per length, 2 each side of connector to join the length to the connector. For added strength add rivets about half way up the edging/connector, silver or copper depending on the finish.
• Tapered Stakes: 1 screw per stake.
• Angled stakes: 2 screws per stake.
• Corner Pieces: 1 connector and 2 screws included with the corner pieces.

• Do you have corner joins?

We do not supply joins for corners as this creates weak spots in the edging.

For the lower profiles (75 – 185mm), we suggest bending the edging to create smooth corners that continue the edging around bends maintaining the strength in the edging.

For taller profiles (230-580mm), we recommend purchasing corner pieces. For taller planter boxes, we recommend pre-fabricating them from straight lengths, as there will be less joins, making them more secure.

• Can I form the edging into rings?

Rolling into perfect rings can be difficult, which is why we offer a rolling service.

Any rings 3106mm diameter (4 lengths) or over can be done by you on site.

If you are creating sweeping curves, you will be able to shape down to roughly a 1000mm radius by hand.

• What is the lead time for special production, such as rings, boxes etc?

Please allow up to 14 business days for all special production, including rings, boxes and custom shapes.

We do stock some of our standard sized rings (777mm, 1165mm, 1554mm Ø), please call us to see if the ring you require is on our shelves.

NOTE: 777mmØ rings will arrive closed unless specified, all rings under 1000mmØ can be delivered closed if requested.

All rings above this will arrive in sections as they are too large to ship or carry fully formed.

• How long do orders take to arrive?

How long your orders will take depends on the quantity of the order and the delivery location.

• Why do you need a third of the edging in the ground.

Because the edging isn’t really thick, it is not able to stand freely without some of it being in the ground. This is to ensure stability.

• Where does FormBoss® obtain it's strength when installed?

FormBoss ®’s strength comes from a combination of the rolled top lip which is manufactured locally in our warehouse, the staking system and the requirement that it is installed 1/3 into the ground according to our instillation guidelines.

Because of these 3 key points, the FormBoss® system is not required to be thick, therefore making it extremely user friendly and easy to manipulate onsite when creating shapes.